STEAK Digital Days: Co-Founder Duncan Parry
We’re often asked by interview candidates what an “average” day is like in the STEAK offices. Amongst the regular posts we make about digital industry topics, we’re posting a series of “day in the life” pieces to give candidates a
flavour of what it’s like to work at STEAK, under the title “STEAK Digital Days”.
Here’s the latest by STEAK Co-Founder and COO, Duncan Parry.
May 9, 2012 Comments Off
Helping Consumers Opt-Out of Cookies after May 26th
I’ve written several times about “Cookie Day” on May 26th in the UK and suggested steps to take to ensure compliance in Britain.
There are still grey areas, but one thing brands do need to do is, in the ICO’s words:
“…think also about giving people more details about what you do – perhaps a list of cookies used with a description of how they work – so that users can make an informed choose about what they will allow.”
My advice was to update Privacy Policies and Site Ts and Cs with this information, and to “Remember that you should also provide links to any opt-out mechanisms that exist, too.”
April 19, 2012 Comments Off
Facebook’s Poor Geography and Mobile Ads
One of the core features of Facebook is the ability to “check-in” to a location or post photos with the location added (geo-tagged) automatically. On the user’s timeline, check-ins and photos with a geo-tag are mapped
automatically, and other photos can be manually added. Status updates from a mobile also show a location unless the user decides to turn this feature off. Adding locations is also now part of “normal” Facebook, too.
April 16, 2012 Comments Off
Interview Tips from an Agency Founder
Building an agency from scratch means reviewing piles of CVs and spending a lot of hours interviewing – especially in an industry where competition for staff is fierce at all levels. I’ve been in a few really good interviews where I’ve wanted to hire the person there and then, many mediocre ones – and a few so terrible I’d rather forget. Here are my tips (and some of my frustrations laid bare).
April 4, 2012 3 Comments
Cookie Day Approaches: Here’s How To Get Ready
Last year I wrote about the UK Information Commissioner Office’s efforts to enact the EU ePrivacy Directive, and the “year’s grace” granted to brands to help them comply.
May 26th, 2012 is Cookie Day – the day the grace period ends. Whilst the ICO isn’t going to start breaking down doors and issuing fines the day after the grace period ends, brands need to make sure they have taken steps to comply – and continue to do so.
March 13, 2012 Comments Off
PPC scams to avoid
By Duncan Parry, Search Engine Watch
One of the drivers of the growth of the digital industry has been the low barriers to entry in the industry. Anybody can start learning PPC from the Google site, or reading about SEO or other channels
on sites like Search Engine Watch. That’s been a fundamental part of the industry’s rapid, vibrant growth.
But low barriers to entry have created another problem – the scammer.
Since the early days of the industry, people have fallen foul of the “too good to be true” approaches to PPC. After presenting at SES London, I was again approached by somebody who was paying a set fee to an “agency” and receiving no sales and no transparent reporting.
Here are some of the approaches you should be suspicious of when looking to outsource PPC. [Read more →]
February 28, 2012 Comments Off
7 Steps to Prepare For the Search Alliance in the UK
By Duncan Parry, Search Engine Watch, 27th January 2012
After a year’s delay, Microsoft adCenter will start to power the PPC results on Yahoo UK in Q2 of 2012. Discussion of it
s potential for success aside, here are some useful links and an action plan for preparing UK campaigns.
January 27, 2012 Comments Off
5 Things That Should Happen in Digital in 2012, But Probably Won’t
By Duncan Parry, Search Engine Watch, January 6th 2012
Predictions are popping up everywhere as the New Year begins. Instead of producing another list of things that are likely
to happen, here are the five things I’d like to see happen in 2012 but in reality probably won’t.
January 9, 2012 Comments Off
Is it Time to Cull Your Social Networks?
By Duncan Parry, Search Engine Watch, July 20, 2011
Friends. Followers. Contacts. Circles. Social networks can be fun and productive for work or pleasure.
But social networks are also time consuming – more than most of us probably care to admit. With the average person reported to have 130 friends and growing on Facebook alone, the continuous flow of updates from individuals and organizations is overwhelming. From that page you liked on Facebook, to that industry pundit you follow on Twitter, and many others in between, everybody is updating, tweeting, posting, liking, checking in, sharing, +1ing…
Here’s the thing. It’s too much. Admit it. You’re overwhelmed.
I’ve declared a few times on Facebook and Twitter my plans to carry out a cull. A few people or pages get dropped. But…what if that person notices? What if that ex-colleague goes to work somewhere interesting? What if I miss that industry announcement or insider tip? Better not be too harsh, better stay connected.
I’m now on five social networks – four public ones and one closed network for work (Yammer). This week I’ve faced the truth: it’s too much. Time for a cull. But where to start?
I know instinctively that Facebook is my personal space – it’s where friends and family share photos and post personal updates. It’s where I go to get away from work – not to blend the personal and professional.
Step one: un-friend work-only contacts and pages. Step two: move them to LinkedIn or Twitter depending on their social media activity; do I want to only keep in contact with them (LinkedIn) or read what they have to say (Twitter)?
I maintain several accounts for myself and work, and the work accounts have clear objectives and strategies. My own, I freely admit, doesn’t. It’s a collection of personal and work interests, and I’m a generous follower.
Time for a change. This is the worrying bit – do I follow my instinct, and cull anybody I don’t regularly find useful? Will I miss out? What will happen to my follower volume? Should I care?
I’ve decide to not rush in here – analyzing hundreds of followers and then making bulk changes, whether un-following or adding them to lists, isn’t particularly easy and I’ve yet to find a tool with all the functionality I want to speed this up. Instead, I’m removing accounts I don’t find useful when I see messages from them – cleaning up my Twitter stream as I go.
LinkedIn & Yammer
LinkedIn is the easiest to keep under control – I’m cautious of adding anybody who approaches me (especially recruiters). Yammer, as a B2B network, is even easier to keep relevant – I have 100 percent control over groups and who I follow (OK, so I’m an admin, which helps.)
Google Plus
Now that’s a blank canvas. So how will I avoid repeating the mistakes I’ve drifted into on Facebook and Twitter?
Circles. I’ve immediately setup three – Work, Family & Friends and Acquaintances. I know I’ll add a further one for “Hobbies & Sports” when businesses and organizations have official pages. I might split my work circle up in future – but I’m keeping them small, and have already started consciously ignoring some followers who I don’t want in my circles.
Social Media Relevancy
If I used to be your friend on Facebook, or I no longer mutually follow you on Twitter, sorry. Relevancy has been one of the underpinning characteristics of the biggest success story of digital – search – and the same applies to social media.
Life’s too short, too busy, and too rushed for the irrelevant. For that attitude, I won’t apologize.
July 20, 2011 Comments Off
Google+1, Search and Social: Game Changer or Me Too Announcement?
So, another day, another Google announcement that shakes the foundations of social and search strategies. Or does it? Here are our initial – and I stress initial – thoughts on Google +1. Right now we’re focusing on the search side of this as that’s the initial thrust of Google’s announcement, and where most consumers will encounter this functionality first.
What is Google+1?
Simply put, it’s Google’s equivalent of the Facebook “like” button – a way of saying “I like this” or “I recommend this”. Of course, Google aren’t using the word “like” anywhere in their PR.
Consumers can click it in both paid and natural search results – for the former, advertisers have to add it as an option. It’s very important to note that consumers need to be signed in to a Google account (AdWords, Analytics, Gmail etc) to see the button and click it. We have to wonder how many consumers are aware they have a Google Account as a result of using one of Google’s products – it’s not something Google have historically promoted.
If you are wondering about your own Google Account at this point, see this page and login to see which products Google associates with your login – and edit your Google Profile. Yes, you have a Google Profile too. Which brings to me to where Google+1 “likes” appear.
Your Google Profile
If you have a Google Account, you have a Google profile. It might not be public, you might never have filled it in, but you do. You can check yours here https://profiles.google.com/
When a consumer clicks the +1 button, this recommendation is shown in their public Google profile. As shown by Mashable’s example :
Will this Impact Search Results?
Yes. Google have stated this will affect SEO/natural search rankings. So, if your brand gets lots of +1 clicks, it could boost your position in results as Google views your site as “recommended” and therefore of interest to it’s consumers. No guarantees, as ever with Google.
Of course, there will be companies who try to “game this”. We already seen a brand encourage retweets as part of a competition, for example, on Twitter. Brands and their agencies will need to decide what they can do to encourage these clicks without crossing the line – and of course, Google will continue to develop their algorithm to counter such efforts; no doubt a sudden flurry of +1 clicks will be seen as of less value that a continual steam of them that suggest genuine “recommendations”.
This also means every time you click the +1 button you are effectively working for Google, helping them improve their results.
Paid Search and +1
PPC advertisers can opt to include the button on their ads. UPDATE: Google tell us will be enabled for all PPC adverts if the searcher is logged in. Then, when logged in consumers can click it and their friends (as determined via Google’s Profile system) will see they did so, as show in these two images from Google, where “Brian Walker” clicked to recommend an ad.
Will this Change PPC Quality Score and Rankings?
No. Google have clearly stated that unlike natural search, this won’t be used at the present time to determine rankings etc. No surprise – there’s an even clearer financial gain to gaming this if it did impact QS and therefore CPCs.
UPDATE: Whilst it might not affect Quality Score, it could increase CTRs and therefore have a beneficial advantage in PPC.
Beyond Search
Like Facebook’s “Like” button, Google will offer a version of this for brands to put on their websites – so start putting real estate on your site aside now.
This is when the +1 button will really take off – consumers may not be logged in, ignore it or not know what it is in search results. Engagement rates on features like “block site” and earlier feedback mechanism in search haven’t been high. On the websites of brands they like, however, they are much more likely to click the +1 button.
Big Brands Gain the Most?
One of our initial reactions to this here is that big brands will gain the most. They have the brand awareness, brand search volumes and onsite traffic levels to attract the most clicks via SERPs and more significantly via their websites when they’ve integrated the button – just like with Facebook’s button.
We’ll blog more and speak to our clients direct as we assess this more, but for now, here’s the initial action points we recommend:
1. Educate your colleagues – they’ll start seeing the button on English language searches soon (send them this blog’s URL!)
2. Warn your developers you’ll need some screen space in the future – unfortunately, date TBC from Google on the onsite button at the time of writing
3. Discuss this for PPC with your agency – will your brand be recommended? Will this improve your CTRs – or a competitors to your disadvantage? Will Google’s Profile network actually connects your consumers and their friends? The penetration of Google in the UK at 90%, for example, won’t translate to that sort of penetration into consumer’s friend network via Google Profiles (did you know you could have one until today?) You can opt out – see the end of this post.
4. Discuss your SEO and Social integration strategy with Steak. This is something we’ve been doing with clients for some time – in fact, we first engaged in the Yahoo Answers for brands awareness and SEO reasons for a client back in 2008. We’ve written about SEO and Social regularly on Search Engine Watch too.
5. Open a Google Profile, and try this out for yourself – that’s the best way to understand it further.
Conclusion
This will be big – because it’s from Google. The real growth in +1 clicks will be once it’s onsite and not just in SERPs; but for search it is now part of strategies going forward.
In social, this could be the way Google finally manages to attract consumers to it’s social platform – whatever that will look like beyond a Google Profile – but it’s early days. It’s not a Facebook or Twitter killer, that is for sure; if anything, Google will try to be the place your profiles merge and connect across social networks and their product network.
The question is: do you actually want to connect those worlds? We’ll leave that hanging in the air for now…
We’ll post more search and social thoughts as our analysis of this develops.
Sources:
Google’s +1 Announcement
Mashable’s original post
UPDATE: We’ve just had an email from Google UK – sign-up to find out when the onsite button is available here.
UPDATE 2: It’s not opt in for PPC; it’ll be turned on as standard (above edited accordingly). AdWords customers can request an opt out here.
March 31, 2011 Comments Off










